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Terms and Conditions

Last Updated: November 2025

Welcome to CUTWGOLD (“we,” “us,” “our”). These Terms & Conditions (“Terms”) govern your use of cutwgold.com and any purchases made through our website or affiliated platforms, including digital products sold via Gumroad.

By accessing our website or purchasing any product from us, you agree to these Terms. Please read them carefully.

1. Use of Our Website

You agree to use our website only for lawful purposes and in a manner that does not violate any applicable laws, regulations, or the rights of others.

You may not:

  • Attempt to gain unauthorized access to our website
     
  • Upload malicious code or engage in harmful activity
     
  • Copy, scrape, or extract content without permission
     

2. Digital Products

CUTWGOLD sells digital products, including the Ads Master Playbook and other digital downloads.

A. Delivery

Digital products are delivered instantly after purchase through Gumroad. You will receive:

  • A downloadable PDF file
     
  • A purchase confirmation email
     
  • Lifetime access to your file through your Gumroad library
     

B. Licensing & Usage Rights

When you purchase a digital product, you receive a non-transferable, personal license to use the content for your own projects.

You may not:

  • Share, resell, redistribute, or upload the product publicly
     
  • Give the product away for free
     
  • Claim the content as your own
     
  • Use the playbook to create a competing product or service
     

Violation of these terms may result in legal action and revocation of your license.

3. Physical Products (If applicable)

For clothing or merch purchased through our Shopify store:

  • Shipping times vary based on location
     
  • Some products are made-to-order
     
  • Delays may occur due to carriers or fulfillment partners
     
  • Any issues with delivery should be reported to shopcutwgold@gmail.com
     

4. Pricing and Payments

All prices listed on our website or product pages are in U.S. Dollars (USD) unless otherwise stated.

Payments for digital products are securely processed by:

  • Gumroad
     
  • Stripe
     
  • PayPal
     

We do not store or access your payment information.

5. Refund Policy

For digital products (including the Ads Master Playbook):

Due to the nature of instant digital delivery, all sales are final.
However, if you experience a technical issue or believe you purchased by mistake, please contact us within 7 days and we will review your request.

Email: 📧 shopcutwgold@gmail.com

Refunds for physical products (if offered) follow the policies listed on our Shopify store.

6. Intellectual Property

All text, graphics, logos, videos, digital assets, and content on this website and in our products are the exclusive property of CUTWGOLD.

You may NOT:

  • Copy
     
  • Reproduce
     
  • Modify
     
  • Distribute
     
  • Create derivative works
     

without our written permission.

7. Third-Party Services

Our website and products may use third-party platforms, such as:

  • Gumroad (digital delivery + checkout)
     
  • Stripe (payment processing)
     
  • PayPal (payment processing)
     
  • YouTube, Instagram, TikTok, or external links
     

We are not responsible for the policies or practices of these third parties.

8. Limitation of Liability

CUTWGOLD is not responsible for:

  • Loss of profits
     
  • Business interruption
     
  • Data loss
     
  • Misuse of content
     
  • Any damages resulting from your use of our website or products
     

Our content and playbooks are provided for educational and informational purposes only. Results may vary depending on your skills, business, offer, and effort.

9. No Professional Guarantee

We provide strategies, educational materials, and recommendations. We do not guarantee:

  • Sales
     
  • Income
     
  • Growth
     
  • Results
     
  • Performance
     

Any examples are for illustration only.

10. Changes to These Terms

We may update these Terms at any time. Updates will be posted on this page with an updated “Last Updated” date.

Your continued use of our website or products means you accept the changes.

11. Contact Us

If you have questions about these Terms, please contact us:

📧 shopcutwgold@gmail.com

Return and Refund Policy

Last Updated: November 2025

Thank you for shopping with CUTWGOLD.
This Return & Refund Policy (“Policy”) outlines the conditions under which returns or refunds may be issued for physical and digital products purchased through cutwgold.com or any CUTWGOLD-affiliated marketplace.

By making a purchase, you agree to the terms of this Policy.

1. Digital Products (Instant Downloads)

All digital product sales — including the CUTWGOLD Ads Master Playbook, and any other digital files, downloads, guides, templates, or PDFs — are FINAL AND NON-REFUNDABLE.

Because digital products are delivered instantly upon purchase, we do not offer refunds under any circumstances, including but not limited to:

  • Change of mind
     
  • “I didn’t read the description”
     
  • “I thought it included something else”
     
  • “I don’t like it”
     
  • “I didn’t download it yet”
     
  • Inability to use the file on your device
     
  • Lack of results
     
  • User error or misunderstanding
     

Refunds for digital products will ONLY be considered if:

  • The product file is corrupted, AND
     
  • We are unable to provide you with a working replacement copy
     

No other exceptions will be made.

2. Physical Products (Apparel, Merchandise, etc.)

CUTWGOLD apparel and physical merchandise are produced on-demand.
Because of this, we do not accept returns or refunds unless the item arrives:

  • Damaged
     
  • Defective
     
  • Misprinted
     
  • Incorrect (wrong item sent)
     

We DO NOT accept returns or refunds for:

  • Wrong size ordered
     
  • Change of mind
     
  • Buyer’s remorse
     
  • Incorrect address provided by customer
     
  • Delays caused by the carrier
     
  • Items lost due to customer negligence (e.g., package stolen after delivery)
     
  • Minor variations in color due to screen differences
     

3. Damaged or Defective Items

If your physical item arrives damaged or incorrect, you must notify us within:

➡️ 7 days of delivery

Send an email to:
📧 shopcutwgold@gmail.com

Your email must include:

  1. Full name
     
  2. Order number
     
  3. Photos of the damaged or incorrect item
     
  4. Photo of the packaging (if damaged)
     

Once verified, we will provide a replacement at no additional cost.

Refunds will not be issued; replacements only.

4. Wrong Address or Delivery Issues

We are not responsible for orders that fail to arrive due to:

  • Incorrect or incomplete shipping addresses
     
  • Customer errors during checkout
     
  • Packages marked as “Delivered” by the carrier but not received
     
  • Theft or loss after delivery
     

No refunds will be given in these situations.

5. Processing Time for Approved Claims

For approved damaged/defective claims:

  • Replacements will be issued within 5–7 business days
     
  • You will receive tracking information once shipped
     

Refunds are never provided unless legally required.

6. Chargebacks

Filing a chargeback without contacting us first is considered fraudulent behavior.

CUTWGOLD reserves the right to:

  • Dispute all chargebacks
     
  • Provide proof of delivery, digital access logs, and receipts
     
  • Ban customers who attempt fraudulent refunds
     

7. Contact Information

For questions regarding this Policy or to report a damaged item, contact:

📧 shopcutwgold@gmail.com

Copyright © 2025 CutWGold - All Rights Reserved.

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